Terms of Service

Last updated: July 2026

1. Introduction

Welcome to Potala Karma ("we," "us," "our"). By accessing and using our website at potalakarma.com (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site.

2. Products & Pricing

All products are subject to availability. We reserve the right to modify or discontinue any product without notice. Prices are listed in US Dollars (USD) and are subject to change. We make every effort to display accurate product information, including colors and materials, but slight variations may occur due to monitor settings and natural material differences.

3. Orders

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order. If we decline an order, we will not charge your payment method. Order confirmation does not guarantee shipment; we will process and ship your order after payment verification.

4. Payment

We accept major credit cards, PayPal, and other payment methods displayed at checkout. All payments are processed securely. We do not store your credit card information.

5. Shipping

Please refer to our Shipping Policy for detailed information about shipping methods, timeframes, and costs.

6. Returns

Please refer to our Return Policy for detailed information about returns and exchanges.

7. Intellectual Property

All content on this Site, including product descriptions, images, logos, and design elements, is the property of Potala Karma and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.

8. Product Information & Cultural Disclaimer

Our jewelry is inspired by Tibetan cultural and spiritual traditions. While we strive to provide accurate information about the symbolic meaning of each piece, most of our products are jewelry and decorative items. Where a piece is older, ceremonial, or made for ritual context, that information is identified on its product page. None of our products are medical devices. Symbolic meanings are presented for cultural context and should not be interpreted as guarantees of spiritual or physical effects.

9. Limitation of Liability

Potala Karma shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or Site. Our maximum liability shall not exceed the purchase price of the product.

10. Privacy

Please refer to our Privacy Policy for information about how we handle your data.

11. Changes to Terms

We may update these Terms at any time. Changes will be effective immediately upon posting. Continued use of the Site constitutes acceptance of the updated Terms.

12. Contact

If you have any questions about these Terms, please contact us at support@potalakarma.com.